Privacy policy

We are committed to protecting the privacy of users of our website. This Privacy Policy therefore sets out in detail what personal data are processed when you use our website and how we (= the Controller) protect that data. Data is processed on the basis of the applicable statutory provisions.

1) Who is responsible for processing my data?

Controller for this website:
Zellstoff Pöls AG, Dr. Luigi-Angeli-Straße 9, 8761 Pöls
Representative of the Controller: Hans-Georg Pranckh,, +43 3579 8181-0

2) What data is processed?

When you visit our website or web shop, we temporarily save and process the following (log) data:

  • IP address of the accessing computer
  • Date and time of access
  • Name and URL of the file accessed
  • Volume of data transferred
  • Notification of whether access was successful (HTTP status code)
  • Identifiers of the browser and operating system used

The data recorded are stored for three days. The legal basis for the storage of these data is our legitimate interest, as they serve in particular to ensure the smooth operation of the server and system security (Art. 6 (1)(f) GDPR). IP addresses are only evaluated in the event of attacks on our network infrastructure.
We process personal data that we receive from you in the context of initiating a business transaction via a form or an e-mail. This is the case, for example, if you order samples on our website or if you want to download data sheets or certificates. This personal data includes: name, company, e-mail address, telephone number, company affiliation. Which (further) data is collected in detail can be seen from the respective input forms on our website.
If you create a supplier profile on our website, you are asked to enter personal data in an online form. We require both the information or data you enter and the data subsequently provided as part of management of the supplier relationship, including but not limited to your name, e-mail address, telephone number and bank details, for the purposes of handling the contract with you.

  1. Your personal data are not associated or compared with other data; they are used only for the purposes of managing the supplier relationship. We shall not use your data for marketing or market or opinion research purposes without your explicit consent.
  2. Use of the supplier portal is not possible without provision of the data. Suppliers who do not provide said data cannot take part in Zellstoff Pöls AG tendering processes.

3) Who gets my data?

We shall not disclose data that are saved following access to our website to third parties without your consent unless we are required to do so by law or by a court order, or disclosure is necessary for the purposes of investigation or criminal prosecution in the event of attacks on our Internet infrastructure. Data shall not be disclosed for any other non-commercial purposes or for commercial ends.
1. Processor
We do not carry out all processing of the log files and cookies saved ourselves; we also use the services of reliable, carefully selected partners (= Processors), namely Outline Pictures e.U. Our partners also ensure the security of your data with suitable technical and organisational measures that correspond to the state of the art. Our partners are not authorised to use the personal data provided to them for anything but the specified purposes.
2. Consent to the use of cookies and the transfer of your data to the USA
All cookies that are not absolutely necessary for the operation of this website are only set after your explicit consent. Some of these cookies (“functional cookies”, “statistics cookies” or “marketing cookies”), for which your consent is required, are operated by companies that process data in the USA, such as Google.
By agreeing to the use of these cookies, you also expressly consent to the transmission of your data to the USA (Article 49 (1) (a) GDPR).
There is no adequacy decision by the EU Commission for the USA and despite extensive measures, we cannot guarantee the high level of EU data protection in the USA. Your transmitted data may not be deleted or further processed for any purpose. US authorities may have disproportionate access to your data and you may not be able to effectively enforce your rights in the US. You can revoke your consent at any time with effect for the future.
You can read more about the cookies used on this website in our cookie policy.
3. Google
In order to display YouTube videos, Google Charts and Google Maps, personal data is transmitted to Google Inc., located in the USA:

  • if you agree to functional cookies

For the statistical, anonymous evaluation of user behavior on our website, personal data is transmitted to Google Inc., located in the USA:

  • if you agree to statistical cookies

In order to be able to show you personalized advertising tailored to you, personal data is transmitted to Google Inc., located in the USA:

  • if you agree to marketing cookies

Further information about data processing by Google can be found at
4. Wufoo
To order paper samples, certificates or data sheets via a form on our website, data is transmitted to Wufoo, a brand of Momentive Inc. in the USA

  • if you agree to functional cookies

5. Newsletter
If you give your explicit consent to receiving newsletters, we can send you an electronic newsletter with commercial content for marketing purposes. The data provided when a user registers for the newsletter are only used for the purpose of newsletter distribution. The data collected from you for this purpose are only saved by us and our partners for the period for which you receive a newsletter and provided you have not notified us of the withdrawal of your consent to the receipt of newsletters.
In some cases, our newsletter is sent out not by us but by our partner (= Processor), Outline Pictures e.U. Our partner also ensures the security of your data with suitable technical and organisational measures that correspond to the state of the art. Our partner is not authorised to use the personal data provided to it for anything but the specified purposes.
For the distribution of our newsletter, we or our Processor Outline Pictures e.U use(s) the provider MailChimp (hereinafter: "MailChimp"), a brand of The Rocket Science Group LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA. If you have registered for the newsletter, we use it to keep you up to date with our business, our products and the latest offers. The data saved during registration, i.e. first name, surname, company, e-mail address and in some cases your IP address, and the date of newsletter registration are sent to MailChimp and saved by MailChimp. Following registration, MailChimp sends you an e-mail to confirm registration. You can find more information on data protection at MailChimp here: You can unsubscribe from the newsletter at any time by clicking on the unsubscribe link at the end of each newsletter or by e-mailing the competent Controller named at the start of this Privacy Policy.
MailChimp is certified in accordance with the US-EU data agreement "Privacy Shield" and has therefore undertaken to comply with EU data protection regulations. We have also concluded a data processing agreement with MailChimp. Please simply contact us or our representative for a copy of the undertakings in that agreement.
Providing data for receipt of the newsletter is neither a statutory nor a contractual requirement and is not necessary for the conclusion of a contract. You therefore have no obligation to provide said data or to agree to receive a newsletter. The sole legal basis for receipt of a newsletter is explicit consent (Art 6 (1)(a) GDPR). No newsletter shall be sent if consent is not given.

4) How long will my data be stored?

The personal data will be stored for as long as

  • until they are no longer necessary for the purposes for which they were collected or otherwise processed;
  • in the case of processing based on a declaration of consent, until the data subject revokes their consent and there is no other legal basis for further processing (Article 17 (1) (b) GDPR);
  • but in any case as long as the storage is necessary to fulfill a legal obligation (e.g. statutory storage obligations) or to assert, exercise or defend legal claims of the company.

5) What rights do I have in connection with the processing of my data?

Please note that you also have the following rights relating to your personal data as a data subject pursuant to the GDPR:

  • The right to information from the Controller on the personal data held concerning you pursuant to Art 15 GDPR
  • The right to rectification pursuant to Art 16 GDPR
  • The right to erasure pursuant to Art 17 GDPR
  • The right to restriction of processing pursuant to Art 18 GDPR
  • The right to data portability pursuant to Art 20 GDPR
  • The right to object to processing pursuant to Art 21 GDPR

You also have the right to lodge a complaint with the data protection authority. Please also see the website of the data protection authority, which can be accessed here:

6) Links to other providers

Our website may contain links to other providers and links to our social media pages. This Privacy Policy applies to websites and services that belong to us and are operated by us. We have no control over external pages or content to which our services provide links. We are not responsible for ensuring that such providers or the operators of the social media platforms comply with statutory data protection provisions.

7) Technical data protection

We employ technical and organisational measures to safeguard the personal data concerning you that are processed by us from accidental and deliberate manipulation, loss, destruction and access by unauthorised persons. We are continuously improving our security measures in accordance with technological developments.

8) Scope and validity of this Privacy Policy

This Privacy Policy applies with immediate effect and supersedes all previous privacy policies. We reserve the right to amend this Privacy Policy if reasonable or necessary.